LivePerson is the leading
provider of internet marketing software providing live customer
service and sales solutions for Web sites. As the first in the
industry to utilize an outsourced application model, we currently
number over 450 clients strong and growing.
Addressing the most significant issue facing e-commerce sites
today, LivePerson brings dependable, real-time sales, live customer
service and internet marketing software solutions to the e-commerce
arena. Our patent-pending, turnkey technology uses the power
of live text dialogue to enable sites to interact with their
visitors at critical moments during their visit. Consequently,
LivePerson can offer Web sites a timely and cost-effective internet
marketing software solution for providing their consumers the
same level of personal live customer service exhibited by traditional
retailers.
This innovation serves to make e-commerce a more user-friendly
experience, while at the same time maximizing Web site profitability
by turning abandoned shopping carts into completed sales. Combining
the interactive nature of Internet marketing with the dependability
of traditional live customer service, LivePerson promises to
spur the growth of both individual sites, internet marketing
and e-commerce as a whole.
Capitalizing on the multi-million dollar online live customer
service market, and a medium that expects to account for 50
percent of all inbound service requests by 2002 (source: Forrester
Research), LivePerson's real-time internet marketing software
technology is the next step in the evolution of online live
customer service.
With headquarters in New York City, LivePerson is a privately-backed
venture supported by some of the leading venture capital firms
in the marketplace today.
